Booking Your Appointment

Phone Calls Locally Answered 24/7

Our phones are forwarded to a team member each day. This way we can best assist you with your questions. Due to high call volume at times you may get our Voicemail. Thats's okay, just leave a quick message and your call will be returned promptly.

Service Rates

Diagnostic/Dispatch Fees are fairly standard across the industry. Each company has a cost of doing business, these factors greatly influence the current rates. Typically depending on the area these rates range from $120-$145+taxes. Be cautious of lower upfront rates as this can often be a lure into larger costs down the road.

Regular Hours

Our typical hours of operation are Monday - Friday (Holidays Excluded) between the hours of 8am and 5pm.

"Emergency" After-Hours Service

This can quite often be a situation requiring immediate attention. If unsure please call to discuss with a member of our team.

Note: Please respect that your call is being answered by a team member after-hours on their personal time. They will do their best to assist you and advise on the next steps.

*If you smell Natural Gas or Propane Contact your Fuel Supplier Immediately. Union Gas/Enbridge 1-877-969-0999

*Carbon Monoxide Alarms, contact your local fire department at 911. All occupants must be removed from the building to fresh air while awaiting emergency services.

Pleased With our Services?

Feel free to share your experience with numerous platforms of review sharing. (ie: Google, Homestars and many more....)

Homestars

Questions, Comments or Concerns

We are always pleased to hear from you. I must admit we are not perfect. Please, if you disagree with a charge or service provided we want to hear from you. Complaints will be dealt with directly.

Privacy Policy

At Creature Comforts, safeguarding your privacy is paramount. We are dedicated to respecting the confidentiality of your personal information and understand the importance of its proper management and protection. Rest assured, any personal information you choose to share with us is handled with the utmost care and integrity.

We are committed to maintaining the security of your data and will never disclose it to any third party outside of our organization unless it is necessary to fulfill your specific request or comply with legal obligations. Your trust is invaluable to us, and we prioritize transparency and accountability in all our practices regarding your privacy.

If you have any concerns or questions regarding our privacy policy or the handling of your personal information, please don't hesitate to contact us. Thank you for choosing Creature Comforts, where your privacy is our priority.